With bright white walls and doors framed with ornate mouldings and casings, fireplace, hardwood floors and crystal chandeliers, the space brings about a feeling of grandeur.

The reception area opens into a bright space with the views of the city and mountains. A bold, dark blue carpet cov¬ers the office floors and contemporary pieces of furniture were brought into the space to keep it modern and fresh. The level of detailing and customization of this project is a unique, hands-on work by SGH.

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After extensive evaluation with the Client considering various locations it was determined this Financial Client would move to a rural/suburban environment in the Nanaimo North Town Center Mall. This existing shopping mall is in the process of “de-malling” to revitalize and bring together both commercial and retail space in a hybrid environment.  This client selected two of the new commercial retail units (CRU) being constructed in a setting surrounded by water, forest and beautiful natural landscapes. The sacrifice, a less accessible space to the variety of social amenities offered by their existing downtown location.

The space needed to accommodate two very different user groups. The first being a louder and more energized call centre, the second a quieter, heads down, focused finance and accounting group.  Both needed lots of collaborative space with a variety of closed and open options, easily accessible and flexible.

The two user groups are buffered from each other through the creation of “collaboration avenues” which are defined by a change in flooring and a dropped wood slat ceiling feature to create refuge and visual breaks in between the open spaces. Fresh accent colours of spring green and ocean blues infuse a calming atmosphere in this open, bright and modern space. Adding three new skylights and coordinating carefully with mechanical requirements bring in additional natural light and air that fills the whole space. Large walls provide the introduction of art and graphics selected specifically to represent Nanaimo, BC.

The overall floor layout is free-flowing and organic with centralized collaboration avenues which house focus and meeting spaces. Amenities include phone booths, perch points, pause areas, training and coaching rooms set up for privacy, focus or spontaneous interactions depending on the need. These inviting spaces are open, engaging and transparent allowing light to filter through panes of glass. The curved and soft edges of the 140 workstations create an approachable friendliness that contrasts nicely against the rectangular rigid architecture allowing for a variety of ways to circulate through the space. This casual approach encourages people to interact and socialize through spontaneous happy encounters that aspire to make the workday a welcoming experience which, in the long run, helps to attract and retain great talent.

What made this space location really sing is the introduction of the employee café. It is a bright and inviting destination spot where people can gather, dine, meet and socialize. This makes up for the lack of access to eating areas close by and fosters a real community feeling. Beautiful artwork created by local artists celebrate this unique and rich indigenous community. Implementing graphics and common meeting areas such as the employee café were critical for this project’s success. Soft furniture settings and booth like seating provide a variety of uses that entice people to drop in throughout the day yet lightweight enough to allow flexibility in accommodating large town hall gatherings. Skylights were integrated to help with access to natural light, this kept the windows open and did not block light that was able to engulf the space throughout.

Through active listening the designer was able to really understand the workplace strategy, goals and significant changes required for this future office to be highly successful now and into the future. The proportion of flexible work areas to shared meeting and focused areas was clearly defined as part of the discovery process early on. In the end the open, expansive industrial space achieved this most successfully as was vetted out in the search for the right location.

The open organic workspaces are agile, flexible and spacious. Flanked by focus rooms, meeting areas, and closed areas there is a break from loud space to quiet refuge space. The approach to colours and texture are soft, natural and timeless utilizing the clean modern lines of the building space. Furniture has rounded edges and breaks from the tradition grid pattern that allow the space to have a spontaneous energy. High, large walls proudly display local artwork that define spaces, provides orientation and infuse local humour and culture.

 Client Statement

The new offices were a huge success and well received by our staff. SGH Design Partner approach to programming, data-gathering and workplace strategies allowed the SGH team to understand our goals and objectives for both short and long term.

SGH did an excellent job at integrating our standards for workplace while utilizing their creative skills to integrate a workplace that reflected the local Nanaimo culture, look and feel. The results were realized immediately. Design elements such as access to natural light for all staff, open and generous circulation space, multiple collaboration spaces, etc., have all contributed to the new design of our work environment to help improve staff morale and staff retention.

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The 15,000 SF flex building was compiled of cold concrete, stark white walls and 16-foot open ceilings. Through harmonious design and architecture, this space was transformed into an inviting workplace, reflecting their core values through a residential esthetic.

Conducting workshops, visioning and data gathering sessions were an integral part of the design evolution that gave insight to develop what the key design drivers would be, accessibility and collaboration. It was crucial that all of the partners involved in this project were on the same page and ensured flawless communication throughout. This allowed for the final creation of the holistic office space that was desired.

Keeping the perimeter clear provided an unobstructed view of the surrounding nature and allowed natural daylight to engulf the space, which prompted the design to mature into this bright open concept space. Low-profile furniture was selected to ensure visibility and sightlines were kept throughout the space, eliminating hierarchies within the office and allowed for this approachable and accessible office.

Working with a blank slate, and having a flex building, gave an endless amount of opportunity to create more than just your typical office space. This design build project was an interconnected team of moving parts. The overall solution required a problem-solving process, and a holistic design approach. Starting from the pouring of the concrete floor up, meant the design approach needed to be innovative. Implementing careful strategies were required in order to stay within the client’s budget while designing an environment that employees would look forward to working in. The Client’s authentic family connection inspired the team-based approach to the design solution. This in turn was led by the Client’s core values: integrity, respect, excellence, courage, openness and honesty.

The offices and meeting rooms were designed with glass walls to maintain an open feel throughout the entirety of the office. Having them centrally located with workstations, pause areas, and collaborative pockets would allow the remaining area to remain exposed to the building’s natural surroundings, filling the space with daylight. This layout enables the staff members to communicate effortlessly and collaborate seamlessly.

A harmonious blend between raw elements of earth, minerals and sediment, this concrete company paired more refined details to represent their welcoming culture. Electric Blue paint, inspired by their corporate colours, was incorporated into various accents throughout the office: from the large blue wall in the reception to the blue baffles suspended from the ceiling, every element in this space represents the Clients brand. This large-scale building covered in glazing was brought to life with white details, custom concrete countertops and warm toned woods to create a unified space.

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With space hard to come by in Vancouver they were excited to find a1950’s timber-built location in an up-and-coming neighbourhood complete with 12’ high ceilings and skylights that provided the volume and natural light needed to build out vertical displays to showcase their solutions. SGH’s focus was to work directly with the construction savvy client on transforming this uninspired quirky space into a working office, factory and marketing facility that clearly demonstrates the flexibility and design excellence in an energized, urban and vibrant space.

Innovior worked with SGH in the front-end discovery phase to share processes and knowledge of their methods to ensure a clear understanding of their goals and vision. The client wanted the space to reflect their own personal brand and commitment to design excellence. Summery colours, unexpected angles, smooth raw surfaces, fun pattern and texture all work to support an energized, professional, urban and innovative style.

The space could not be just beautiful, it had to be highly functional with working vertical displays, integrated technology, a virtual reality area and a series of vignettes highlighting healthcare, workplace and home environment scenarios. All of these have been incorporated in a unified and minimal way that feels straightforward, approachable and easily achieved. It was also important to display their commitment to sustainability and infuse a sense of health and wellbeing. This has been done using raw materials, a green wall, plants, large glass walls and open spaces allowing lots of natural light in.

The architectural envelope is clean, modern and neutral with a palette of materials, colour, and pattern unify. Bright white walls and angular timber frames are refined and minimal. Each space creates a new user experience, connected but are similar and cohesive. The construction of walls, doors, frames, millwork and features all work to demonstrate how effective off-site manufactured products can work together. Showcasing their raised floor system in reception, the inner workings of the raised floor are exposed in a defined rectangular space where you would typically expect a coffee table to sit. The mix of laminates and wood surfaces on walls show how their standard materials can be used. The space is also infused with an eclectic, youthful style giving it a casual and relaxed and homelike feel. Raw wood, crisp white walls, delicious fresh colours and lighting all play a part an integral role in building the story and culture. Accessories and artwork have been selected to really finish the space right through to the last detail.

The design approach is understated, timeless and classic. The overall needs to appeal to a culture that is approachable, warm, inviting and interactive. SGH wanted to embrace the quirky nature of the 1950s building yet transform it into a modern, fun, studio like space. It celebrates all that is great about this building, natural light, exposed wood ceilings, a good solid structure and unique changes in heights and depths that create subtle transitions and sightlines.

Culture was a big driver, so the design solution needs to foster a sense of community through a mix of warm materials, pattern, casual furniture, interesting light fixtures and summery accent colours.  The space needs to seamlessly demonstrate their capabilities and function as an office, showroom and workspace. The space is really relaxing so that customers do not feel overwhelmed by choice but rather inspired by potential and creativity. The integration of technology is subtle and does not overpower the spaces, it is a seamless part of the experience. The benefit of this design is the well-integrated mix of all the activities required to make their business successful and how the design solution maximized this potential. It includes office and workspace in proximity yet buffered from the busy showroom and workshops space. The space itself has been used to demonstrate the diversity of what their construction company can do for their clients, it supports leading edge technology that sets this company apart and it provides a fun, happy space where they can celebrate and meet to truly create amazing solutions for client, in partnership with architects and designers.

Client Statement

After 23 years in prefabricated construction this was my first opportunity to do something from scratch and purpose build for what we needed. It needed to serve the culture and people of our company. Areas to work, areas to educate, cultivate and socialize. It had to do these things in a similar way with the community that we work with and serve. It has become an epicenter for discovery for what could be and our message of Build better. It continues to foster collaboration and true sharing of ideas and all that come together continue to compliment us on this achievement. We are so proud of what we’ve accomplished, and we can’t wait to do it all over again.

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As Prime Consultant SGH brought together an experienced team including construction manager and engineering consultants. SGH became a trusted advisor leading local teams on behalf of the client to deliver a creative, dynamic and fluent environment.  The early engagement of a cohesive team was essential in navigating risk, response time, accuracy, managing cost and creating a creative and energized design solution that reflects leading edge innovation and their global reach but was also easily replicated nationally.

The client came from a mixed workplace setting (open/closed/traditional). Adaptability to an open office concept was key. Showcasing examples, helping with change before and after moving to support staff and understanding how to work and behave in this new work style became a natural ingredient in our design process.

The client’s direction was to leverage off the global brand direction based out of their Beijing, China office. SGH adapted the gradient palette of bright purples, pinks and fuchsias within a Canadian sensibility introducing the warmth of wood detailing and luxury vinyl wood look flooring to soften and delineate space. The use of colour and texture creates both linear and horizontal volume as well as break up areas by function including collaboration and community spaces. Light fixtures with a hint of pink, walls accented with purple and furniture upholstered in cool blues and fuchsia.

The design of the reception desks was inspired by the clients curvilinear, ribbon like corporate logo.  The concept of movement or digital like waves is found in the undulating reception desk with a hint of pink and in the luminous film used on glass fronts which also provides privacy. Wave-like patterns and textures reduce, expand and calm in areas where people come together. Colour is used to add playfulness but also serves as a directional guide that builds pathways to where collaboration areas are located. The open site lines and colour allows end users to quickly navigate through the space.

The general approach to the architecture is clean, timeless, neutral and open with glass enclosed collaboration rooms, accessible community areas wrapped with slatted wood feature details, and continuous site lines that allow visibility into all areas of the office space. Shared spaces are located on window space with plenty of wall space designated for collaborating and sharing ideas.The colour infuses energy, fun as well as communicates purpose.  Purple defines more enclosed meeting area, deep pink a quiet focus zone and the warm honey rift cut maple is found in more formal, front facing areas. The overall feel is professional, open, bright, and modern with colour used to both enhance and communicate intent.

Client Statement

Our new downtown office at 199 Bay is a much more compact and efficient space than our previous office. We completely eliminated private offices and implemented an open floor concept. As a result, we are seeing so much more teamwork and collaboration at both workstation, multiuse collaboration areas. Specifically, the lunchroom is now a bright and open hub for all to enjoy, it is highly used. There is truly a great and comfortable flow when you walk through the office.

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When SGH Design Partners takes on the visioning and programming phase of a project, as designers it is our role to apply what we have learned about our client and envision a space the meets their needs and speaks cohesively with their brand. We look to an array of sources for inspiration that extend beyond the realm of interior space such as: art installations, public art, exterior facades and exhibition projects. Looking outside the realm of strictly interior spaces allow us as designers to expand our thinking and envision new design details.

This expansive thinking and reinvention of the conventional office is bringing sources that were once inspiration to fruition in offices themselves. Project teams are expanding to include artists who partner with the design team to manifest the design concept in three-dimensional art or murals.

In the design for one of our clients, Ipsos, a large scale “leaf” installation over their interconnecting stair was incorporated into their office space. This accomplished the goal of unifying the two floors and providing subtle references to their brand origin.

For other clients such as Toronto Region Board of Trade and Financial Clients’ SGH Design Partners has worked with local artists to develop custom murals and artwork that speak to who the brand is and bring dynamic energy to key spaces.

This intersection of art and office continue to prove that an office serves an important role of not only work, but connection to a company’s identity and brand.

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How can our existing workplace environments shape shift to meet new and evolving needs? SGH is looking at ways to create more versatile spaces, that can transition more easily through change. Spaces that are thoughtfully designed to allow reconfigurability and allow user adjustability.

As many of our office space continues to remain unoccupied, we have taken this time to reflect and create steps that will help uncover what decisions can be made to help move forward confidently. More importantly, creating places that people cannot wait to get back to. Spaces that are adaptable, flexible, inspiring and provide a true sense of well-being.

Depending on your unique situation, lease, real estate investment, economics, and/or employee’s mindset, now is a great time to evaluate how you will prepare your future workplace. Our design strategy team understands the importance of designing adaptable spaces with longevity now more than ever. We continue to challenge ourselves to create environments that expand, contract, and adapt as needs change for our clients.

Beyond COVID, SGH Design Partners is looking forward to the future of work that includes changes in worker skills, roles and how technology may take on entirely new forms. To design spaces that have the opportunity to allow necessary flexibility continues to become increasingly more important. We are looking towards the future and adaptability in office design has so many different looks and purposes, we are here to help guide your space in the right direction for you.

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