With bright white walls and doors framed with ornate mouldings and casings, fireplace, hardwood floors and crystal chandeliers, the space brings about a feeling of grandeur.

The reception area opens into a bright space with the views of the city and mountains. A bold, dark blue carpet cov¬ers the office floors and contemporary pieces of furniture were brought into the space to keep it modern and fresh. The level of detailing and customization of this project is a unique, hands-on work by SGH.

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Global Contract furniture group is a proudly Canadian owned and manufactured furniture company with headquarters in North Toronto, Ontario. With offices across Canada, it was time for Global’s location in Halifax to transition into a new space. As a proudly Canadian owned business as well, SGH Design Partners was happy to be retained by Global to help design and construct a furniture showroom to service the Atlantic Region.

The centralized location in Halifax, Nova Scotia was important for the showroom as they have many customers who they service within the city, but also were looking at providing a space for events, training, and gatherings for the design community. This new space is located on the ocean front with views into the Halifax harbour. A beautiful space full of natural light, the new office location of 5,000 sq.ft. was designed with flexibility and an open concept design in mind. As a showroom, Global required a space that could adapt as their products evolved over time. The new space is bright and vibrant, with an open and flexible floor plan which allows the Global team to respond to changing design trends and customer needs.

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After extensive evaluation with the Client considering various locations it was determined this Financial Client would move to a rural/suburban environment in the Nanaimo North Town Center Mall. This existing shopping mall is in the process of “de-malling” to revitalize and bring together both commercial and retail space in a hybrid environment.  This client selected two of the new commercial retail units (CRU) being constructed in a setting surrounded by water, forest and beautiful natural landscapes. The sacrifice, a less accessible space to the variety of social amenities offered by their existing downtown location.

The space needed to accommodate two very different user groups. The first being a louder and more energized call centre, the second a quieter, heads down, focused finance and accounting group.  Both needed lots of collaborative space with a variety of closed and open options, easily accessible and flexible.

The two user groups are buffered from each other through the creation of “collaboration avenues” which are defined by a change in flooring and a dropped wood slat ceiling feature to create refuge and visual breaks in between the open spaces. Fresh accent colours of spring green and ocean blues infuse a calming atmosphere in this open, bright and modern space. Adding three new skylights and coordinating carefully with mechanical requirements bring in additional natural light and air that fills the whole space. Large walls provide the introduction of art and graphics selected specifically to represent Nanaimo, BC.

The overall floor layout is free-flowing and organic with centralized collaboration avenues which house focus and meeting spaces. Amenities include phone booths, perch points, pause areas, training and coaching rooms set up for privacy, focus or spontaneous interactions depending on the need. These inviting spaces are open, engaging and transparent allowing light to filter through panes of glass. The curved and soft edges of the 140 workstations create an approachable friendliness that contrasts nicely against the rectangular rigid architecture allowing for a variety of ways to circulate through the space. This casual approach encourages people to interact and socialize through spontaneous happy encounters that aspire to make the workday a welcoming experience which, in the long run, helps to attract and retain great talent.

What made this space location really sing is the introduction of the employee café. It is a bright and inviting destination spot where people can gather, dine, meet and socialize. This makes up for the lack of access to eating areas close by and fosters a real community feeling. Beautiful artwork created by local artists celebrate this unique and rich indigenous community. Implementing graphics and common meeting areas such as the employee café were critical for this project’s success. Soft furniture settings and booth like seating provide a variety of uses that entice people to drop in throughout the day yet lightweight enough to allow flexibility in accommodating large town hall gatherings. Skylights were integrated to help with access to natural light, this kept the windows open and did not block light that was able to engulf the space throughout.

Through active listening the designer was able to really understand the workplace strategy, goals and significant changes required for this future office to be highly successful now and into the future. The proportion of flexible work areas to shared meeting and focused areas was clearly defined as part of the discovery process early on. In the end the open, expansive industrial space achieved this most successfully as was vetted out in the search for the right location.

The open organic workspaces are agile, flexible and spacious. Flanked by focus rooms, meeting areas, and closed areas there is a break from loud space to quiet refuge space. The approach to colours and texture are soft, natural and timeless utilizing the clean modern lines of the building space. Furniture has rounded edges and breaks from the tradition grid pattern that allow the space to have a spontaneous energy. High, large walls proudly display local artwork that define spaces, provides orientation and infuse local humour and culture.

 Client Statement

The new offices were a huge success and well received by our staff. SGH Design Partner approach to programming, data-gathering and workplace strategies allowed the SGH team to understand our goals and objectives for both short and long term.

SGH did an excellent job at integrating our standards for workplace while utilizing their creative skills to integrate a workplace that reflected the local Nanaimo culture, look and feel. The results were realized immediately. Design elements such as access to natural light for all staff, open and generous circulation space, multiple collaboration spaces, etc., have all contributed to the new design of our work environment to help improve staff morale and staff retention.

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With space hard to come by in Vancouver they were excited to find a1950’s timber-built location in an up-and-coming neighbourhood complete with 12’ high ceilings and skylights that provided the volume and natural light needed to build out vertical displays to showcase their solutions. SGH’s focus was to work directly with the construction savvy client on transforming this uninspired quirky space into a working office, factory and marketing facility that clearly demonstrates the flexibility and design excellence in an energized, urban and vibrant space.

Innovior worked with SGH in the front-end discovery phase to share processes and knowledge of their methods to ensure a clear understanding of their goals and vision. The client wanted the space to reflect their own personal brand and commitment to design excellence. Summery colours, unexpected angles, smooth raw surfaces, fun pattern and texture all work to support an energized, professional, urban and innovative style.

The space could not be just beautiful, it had to be highly functional with working vertical displays, integrated technology, a virtual reality area and a series of vignettes highlighting healthcare, workplace and home environment scenarios. All of these have been incorporated in a unified and minimal way that feels straightforward, approachable and easily achieved. It was also important to display their commitment to sustainability and infuse a sense of health and wellbeing. This has been done using raw materials, a green wall, plants, large glass walls and open spaces allowing lots of natural light in.

The architectural envelope is clean, modern and neutral with a palette of materials, colour, and pattern unify. Bright white walls and angular timber frames are refined and minimal. Each space creates a new user experience, connected but are similar and cohesive. The construction of walls, doors, frames, millwork and features all work to demonstrate how effective off-site manufactured products can work together. Showcasing their raised floor system in reception, the inner workings of the raised floor are exposed in a defined rectangular space where you would typically expect a coffee table to sit. The mix of laminates and wood surfaces on walls show how their standard materials can be used. The space is also infused with an eclectic, youthful style giving it a casual and relaxed and homelike feel. Raw wood, crisp white walls, delicious fresh colours and lighting all play a part an integral role in building the story and culture. Accessories and artwork have been selected to really finish the space right through to the last detail.

The design approach is understated, timeless and classic. The overall needs to appeal to a culture that is approachable, warm, inviting and interactive. SGH wanted to embrace the quirky nature of the 1950s building yet transform it into a modern, fun, studio like space. It celebrates all that is great about this building, natural light, exposed wood ceilings, a good solid structure and unique changes in heights and depths that create subtle transitions and sightlines.

Culture was a big driver, so the design solution needs to foster a sense of community through a mix of warm materials, pattern, casual furniture, interesting light fixtures and summery accent colours.  The space needs to seamlessly demonstrate their capabilities and function as an office, showroom and workspace. The space is really relaxing so that customers do not feel overwhelmed by choice but rather inspired by potential and creativity. The integration of technology is subtle and does not overpower the spaces, it is a seamless part of the experience. The benefit of this design is the well-integrated mix of all the activities required to make their business successful and how the design solution maximized this potential. It includes office and workspace in proximity yet buffered from the busy showroom and workshops space. The space itself has been used to demonstrate the diversity of what their construction company can do for their clients, it supports leading edge technology that sets this company apart and it provides a fun, happy space where they can celebrate and meet to truly create amazing solutions for client, in partnership with architects and designers.

Client Statement

After 23 years in prefabricated construction this was my first opportunity to do something from scratch and purpose build for what we needed. It needed to serve the culture and people of our company. Areas to work, areas to educate, cultivate and socialize. It had to do these things in a similar way with the community that we work with and serve. It has become an epicenter for discovery for what could be and our message of Build better. It continues to foster collaboration and true sharing of ideas and all that come together continue to compliment us on this achievement. We are so proud of what we’ve accomplished, and we can’t wait to do it all over again.

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SGH has developed a three-tier starting gate that allows you to set the pace:

ONE: Planning for NOW

1. Review existing plan and understand specific impacts of change
2. Examine occupancy changes, shifts, sharing and adapting cost effectively
3. Return to work strategies that provide cohesive, positive messaging
4. Bring people back to the workplace with peace of mind.

TWO: Planning for TRANSITION

1. Review existing standards in place and examine new work settings
2. Examine integration of technology for both focus and collaboration
3. Integrate agile and flexible work settings within existing structures
4. Review real estate strategies through test fits, cost analysis and workshops

THREE: Planning for the FUTURE

1. Visioning / envision sessions to determine reworking existing space
2. Integrate agile and flexible work settings
3. Review real estate strategy and test fit options

SGH has done our research, utilizing surveys, studies, conversations with industry and business leaders, clients, manufacturers, and colleagues. We have the tools, technology and ability to connect which has made working from anywhere truly possible. The office does and will continue to play a significant role in gathering teams, sharing purpose, driving innovation, meeting, socializing and providing ideal work settings that support both focus and collaborative work.

To remain competitive, retract and retain talent, and continue to face change bravely is key to successfully navigating change. SGH has been working to transform workplace for 33 years and designing for change is what we do best.

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Sobeys, one of Canada’s largest food retailers, selected SGH for a design build consolidation project amalgamating four existing offices into one. The “One Sobeys” project included transitioning 800 – 900 employees into one central space. Initially brought in to review and revise the company standards, the project quickly developed into full design build where SGH worked directly with the client to design this 200,000 sq.ft. Mississauga office.

The main design focus was to create a peoples hub that would support in giving staff an enviting while brand focused space. SGH worked alongside Sobeys to ensure there was a long-term strategy for a vibrant and energetic workplace and the Sobeys identity was clear. Workplace standards were developed to optimize space efficiencies, integrate technology and balance collaborative meeting with concentrated workspaces. The office design celebrates food and includes two test kitchens, a full-service staff cafeteria and central serveries on each floor featuring new product displays. Health of employees is promoted with access to daylight and views throughout the workspace and amenities such as a fitness studio. Powerful environmental graphics connect people to the brand message and provide way-finding cues throughout the 6 floors.

The scope became divided into two parts: Design and Change Management.

The Design

As a century old, Canadian based company, it was important to Sobeys that the design resonated with their branding strategies. Multi−faceted, Sobeys owns a number of different subsidiaries and it was imperative that there was consistency throughout. The overall concept and new branding identity needed to be effortlessly blended throughout, leading with the “One Sobeys” mindset.

As a food-based business, Sobeys wanted to adapt the way they were portrayed in their existing marketing and branding. This began with a shift from advertising that was showcasing pre−packaged goods to be a healthier choice for fresh produce and foods. Which drove the new outlook of healthy food/healthy workplace.

Teaming up with Entro Graphics, SGH was able to create vibrant imagery and graphics. Each floor was designed to showcase a colour. The 6^th floor has a cooler colour palette with blues and purples, while the 2^nd and 4^th floors are much warmer with oranges and reds. These colours are implemented throughout various finishes and large printed graphics in the space which has created a vibrant and playful design.

Change Management

Looking at a shift in their current workplace culture the existing blueprint was a very office heavy layout. With SGH’s full understanding of Sobeys goals it was time to adapt to a more open concept and incorporate new workstations for all employees. This became a facility designed with workplace standards that were implemented to reduce disruption and decrease costs when growth and change would occur. Through programming and extensive collaboration, SGH was able to create new furniture standards for Sobeys which would help in the transition for employees. Mockup sessions and educational seminars were implemented as an effective tool in helping this changeover as well.

Overall the finished space speaks for itself. Sobeys is a well−planned example of effective corporate branding and change management created and driven by SGH.

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At SGH we thought it would be fun to ask our designers what they see for the future of workplace. As a full-service design company, you can imagine we are a creative group. We wanted our design team to think as outside of the box as they wanted, without limitations, and here are some of their thoughts on how, the future of workplace could look.

“We could go full extreme to virtual reality whereby we don’t have to leave where we live for work of any kind. Houses are built or retrofit with VR pods that you enter for the workday. Working hours become online and life hours become offline. A hard separation between work/life is maintained. A return to the 9-5 workday.”

“I think it may push companies to work more remotely. As that has already been a pretty big trend before all of this happened, I think this might just be an extra push”

“The future office will no longer be the conventional office that we have been designing in the past. Companies will need to look internally into what role the physical office means to their company.”

“For some, the majority of workers will remain working within the space, however common spaces and practices will change to accommodate physical distancing and smaller groups. This could potentially be linked to law offices and some formal financial institutions.”

“For others the office will become a resource centre, collaboration hub, and a space for workers to connect to the company they work for. A few will work within the office, the remainder working from home and coming into the office to collect mail, photocopy, fix IT issues and connect with other company members in social spaces designed to keep accommodate social distancing.”

“More hoteling stations – Many companies may be realizing how effectively work from home can be. With that, they may allow employees more remote working privileges even when it’s safe to return to work.”

“Integrating technology – Video calls will continue to be the way of the future, especially with limited travel. Integrating video calling capabilities into most meeting areas could become key.”

“I see it more like a “work oasis”, where people go to find: Inspiration, Innovation, High tech tools, find refuge (reverse from being at home)”

The new workplace includes people. It fosters friendlier and more flexible work settings which in turn cultivates business success.

What are some of your ideas for the future of workplace?

Resources:

The Important Difference Between Virtual Reality, Augmented Reality and Mixed Reality,Forbes,

https://www.forbes.com/sites/bernardmarr/2019/07/19/the-important-difference-between-virtual-reality-augmented-reality-and-mixed-reality/?sh=5b066b8835d3 , Date Accessed July 2020

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