PagerDuty retained SGH Design Partners as the prime designer to help lead this transition to their new home office. With the technology sector booming, being one of Toronto’s fastest growing industries, PagerDuty was looking to remain ahead of the game for employee attraction and wanted to create a space that was conducive to open collaboration, team building, and overall employee wellness.

PagerDuty’s culture and brand were used as key drivers in the design of their new 24,000 sq.ft. office. The brand focused space was designed with standardized benching stations, enclosed and open meeting spaces equipped with latest technology that were named after Toronto landmarks, and a large lunchroom with games area that supported a town hall function as well. A portion of the space was designed for sub-tenant purposes which PagerDuty could take back in the future as the company grows and requires the extra square footage.

The finished space turned out absolutely beautiful! Pops of colour throughout the new office complement PagerDuty’s personality and brand while the Toronto landmark named meeting spaces bring the city into this forward-thinking company.

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Global Contract furniture group is a proudly Canadian owned and manufactured furniture company with headquarters in North Toronto, Ontario. With offices across Canada, it was time for Global’s location in Halifax to transition into a new space. As a proudly Canadian owned business as well, SGH Design Partners was happy to be retained by Global to help design and construct a furniture showroom to service the Atlantic Region.

The centralized location in Halifax, Nova Scotia was important for the showroom as they have many customers who they service within the city, but also were looking at providing a space for events, training, and gatherings for the design community. This new space is located on the ocean front with views into the Halifax harbour. A beautiful space full of natural light, the new office location of 5,000 sq.ft. was designed with flexibility and an open concept design in mind. As a showroom, Global required a space that could adapt as their products evolved over time. The new space is bright and vibrant, with an open and flexible floor plan which allows the Global team to respond to changing design trends and customer needs.

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The 15,000 SF flex building was compiled of cold concrete, stark white walls and 16-foot open ceilings. Through harmonious design and architecture, this space was transformed into an inviting workplace, reflecting their core values through a residential esthetic.

Conducting workshops, visioning and data gathering sessions were an integral part of the design evolution that gave insight to develop what the key design drivers would be, accessibility and collaboration. It was crucial that all of the partners involved in this project were on the same page and ensured flawless communication throughout. This allowed for the final creation of the holistic office space that was desired.

Keeping the perimeter clear provided an unobstructed view of the surrounding nature and allowed natural daylight to engulf the space, which prompted the design to mature into this bright open concept space. Low-profile furniture was selected to ensure visibility and sightlines were kept throughout the space, eliminating hierarchies within the office and allowed for this approachable and accessible office.

Working with a blank slate, and having a flex building, gave an endless amount of opportunity to create more than just your typical office space. This design build project was an interconnected team of moving parts. The overall solution required a problem-solving process, and a holistic design approach. Starting from the pouring of the concrete floor up, meant the design approach needed to be innovative. Implementing careful strategies were required in order to stay within the client’s budget while designing an environment that employees would look forward to working in. The Client’s authentic family connection inspired the team-based approach to the design solution. This in turn was led by the Client’s core values: integrity, respect, excellence, courage, openness and honesty.

The offices and meeting rooms were designed with glass walls to maintain an open feel throughout the entirety of the office. Having them centrally located with workstations, pause areas, and collaborative pockets would allow the remaining area to remain exposed to the building’s natural surroundings, filling the space with daylight. This layout enables the staff members to communicate effortlessly and collaborate seamlessly.

A harmonious blend between raw elements of earth, minerals and sediment, this concrete company paired more refined details to represent their welcoming culture. Electric Blue paint, inspired by their corporate colours, was incorporated into various accents throughout the office: from the large blue wall in the reception to the blue baffles suspended from the ceiling, every element in this space represents the Clients brand. This large-scale building covered in glazing was brought to life with white details, custom concrete countertops and warm toned woods to create a unified space.

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Working as a trusted advisor for the Client during the real estate review process is how it was determined that the decision would be made to stay in their current office space and renovate. The full three floors overwent extensive renovations that modernized the office into a playful yet sophisticated space. The 8^th floor is client-facing, dedicated to meetings and events, and designed to make a lasting impression. When arriving on the reception floor, guests are greeted by a bright open space filled with light and texture that has been created by the sharp angles of the reception desk which contrast the soft colour palette.

Dark finishes and little collaborative space that represents a typical law firm were transformed into a modern layout with a colourful palette. Designed for efficiency, each of the three floors serve multiple purposes while creating seamless traffic flow and connections between lawyers and clients. A variety of furniture solutions were planned for each floor to encourage employees to move to different working environments throughout their day.

Private meeting rooms surrounded by glazing flank both sides of reception, creating seamless transparency on the 8^th floor, incredibly untraditional within legal firms. Ceiling treatments provide variety and animation of the event space, as well as an illuminated light wall that runs along the length of the reception.

The 9^th and10^th floors are connected by an existing sculpture-like staircase, allowing lawyers to connect seamlessly and privately throughout the two floors. From your first steps out of the elevator you are instantly greeted by an energetic servery designed to encourage conversation. A radiant and transparent office atmosphere brings connection to the space.

The design concept was to revolutionize the way lawyers work. Moving away from traditional law firms that have closed office spaces and a dark aesthetic, the renovated office has been transformed into a bright, transparent and collaborative workplace. Creating a modern translation of the existing office highlighting the entrepreneurial culture of the firm. Texture layered with colour and paired with bright, modern finishes reshaped the three floors into a dynamic space the Client could call home.

Client Testimonial

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How can our existing workplace environments shape shift to meet new and evolving needs? SGH is looking at ways to create more versatile spaces, that can transition more easily through change. Spaces that are thoughtfully designed to allow reconfigurability and allow user adjustability.

As many of our office space continues to remain unoccupied, we have taken this time to reflect and create steps that will help uncover what decisions can be made to help move forward confidently. More importantly, creating places that people cannot wait to get back to. Spaces that are adaptable, flexible, inspiring and provide a true sense of well-being.

Depending on your unique situation, lease, real estate investment, economics, and/or employee’s mindset, now is a great time to evaluate how you will prepare your future workplace. Our design strategy team understands the importance of designing adaptable spaces with longevity now more than ever. We continue to challenge ourselves to create environments that expand, contract, and adapt as needs change for our clients.

Beyond COVID, SGH Design Partners is looking forward to the future of work that includes changes in worker skills, roles and how technology may take on entirely new forms. To design spaces that have the opportunity to allow necessary flexibility continues to become increasingly more important. We are looking towards the future and adaptability in office design has so many different looks and purposes, we are here to help guide your space in the right direction for you.

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